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Student visa guide

Your EMGS student pass application, step by step.

Every international student at a Malaysian university or college applies through Education Malaysia Global Services (EMGS). Here is the order things happen in, who does each part, and where most delays come from.

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At a glance

14 working days
EMGS client charter for a complete application
6 months
How long your eVAL is valid after it is issued
7 working days
To complete medical screening after you arrive
Up to 1 year
Usual validity of each student pass

Source: EMGS. Checked 3 November 2026.

The short answer

Accept your offer, apply through EMGS, wait for your eVAL, then travel.

Your pass is put into your passport only after you arrive and pass medical screening. You cannot enter Malaysia while the eVAL is still being processed.

The official sequence

Seven steps, from offer letter to student pass.

This is the order EMGS describes for students entering higher education. Your institution’s international office is involved in every step.

See the documents checklist
01

Accept your offer

Your university or college sends an offer letter. The visa application can only start after you accept it. Check that your name and date of birth match your passport exactly.

02

Submit online

You apply on the EMGS website or the EMGS HUB app, or your institution applies for you through its STARS system. Ask which route your institution uses, so you don’t submit twice.

03

Screening and document checks

EMGS reviews your academic documents and checks the application is complete. This is where missing passport pages or unclear scans cause the most delays.

04

Your eVAL is issued

The Immigration Department issues an electronic Visa Approval Letter (eVAL). It is valid for six months from the date it is issued.

05

Travel to Malaysia

Students from some countries also need a single-entry visa (SEV) before travel. EMGS publishes the list of countries.

06

Medical screening

Within 7 working days of arriving, complete your screening at an EMGS panel clinic. Some public universities use their own clinic. What to expect.

07

Pass endorsed in your passport

EMGS then arranges for your student pass to be put into your passport. Without the screening, EMGS cannot start this step.

Who does what

You, your institution and EMGS each have a part.

Knowing who owns each step saves a lot of waiting and emailing.

You (or your family)

  • Accept the offer and answer the institution’s requests quickly
  • Prepare clear scans of every document EMGS lists
  • Keep your passport valid long enough (EMGS asks for 18 months or more for new applications)
  • Book travel only after your eVAL arrives
  • Attend medical screening within 7 working days of arriving

Your institution and EMGS

  • The institution may submit the application for you through STARS
  • EMGS screens documents and passes the case to Immigration
  • Immigration issues the eVAL and, later, the student pass
  • EMGS shows the status on its Track My Application page

Arriving at KLIA

Your first stop is the ISAC counter, before immigration.

EMGS runs International Student Arrival Centre (ISAC) counters at KLIA Terminal 1 (Level 3 arrival hall) and Terminal 2 (Level 3A). They are open 24 hours.

Have these in your hand luggage

  • Your passport
  • A printed copy of your eVAL
  • Your single-entry visa, if your nationality needs one
  • Your offer letter and the institution’s contact details

In your first week

  • Register with your institution
  • Complete medical screening within 7 working days
  • Hand your passport in for the pass endorsement when asked
  • Keep copies of everything you hand over

Want someone to meet you at the airport and help with the first week? That is part of our paid arrival & settlement packages. Visa-processing guidance itself is free for families.

Clear expectations

What we can help with, and what we can’t.

We help you

  • Check your documents against the current EMGS list for your nationality
  • Work with your institution on submission and follow-up
  • Plan travel around your eVAL and entry visa
  • Prepare for arrival and medical screening

Good to know

  • EMGS and the Immigration Department decide every application
  • No agent can guarantee a visa or speed up processing
  • EMGS, visa and insurance fees are paid separately

Questions

About the EMGS application.

Answers based on EMGS guidance. Your case may differ.

Ask us your question
Who submits the student pass application: me or my university?

Either. After you accept your offer, you can apply online through the EMGS website or the EMGS HUB app, or your institution can submit for you through its STARS system. Ask your institution's international office which route it uses before you start, so the application is not submitted twice.

How long does EMGS take to process an application?

EMGS's client charter is 14 working days for a complete application. Missing or unclear documents restart the clock, so a complete first submission is the fastest route.

Can I fly to Malaysia while my application is still being processed?

No. EMGS says entering Malaysia while the eVAL is still being processed is not permitted. Wait for your eVAL (and a single-entry visa, if your nationality needs one) before you book a non-refundable flight.

How long is the eVAL valid?

Six months from the date it is issued. You need to enter Malaysia within that time.

How do I check the status of my application?

EMGS has a Track My Application page on its visa website. You enter your travel document (passport) number and nationality. Your institution can also see the status in STARS.

Where do I go when I land at KLIA?

To the International Student Arrival Centre (ISAC) counter, before the immigration gate. EMGS lists ISAC counters at KLIA Terminal 1 (Level 3 arrival hall) and Terminal 2 (Level 3A), open 24 hours.

Student visa & arrival

More student visa guides

Malaysia student visa guide

The full overview: steps, documents, costs and what FPM helps with.

Read the guide

Student visa documents checklist

Every document EMGS asks for, with the details that most often cause delays.

Read the guide

EMGS medical screening: what to expect

The 7-working-day deadline, panel clinics, fees and what happens after.

Read the guide

How to renew a student pass in Malaysia

When to start, what EMGS checks, the documents and the fees.

Read the guide

Student accommodation in Kuala Lumpur

Campus housing, rented rooms and what to check before you pay a deposit.

Read the guide

Official sources

Last checked 3 November 2026. FPM Education is not EMGS or the Immigration Department of Malaysia.

Your next step

Start your application with the right documents.

Tell us your nationality, institution and intake. We’ll check what you need before anything is submitted.

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