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Study in Malaysia / Arrival & settlement

More than admission.
We’re here
after you arrive.

With a local team in Malaysia, we can help with the practical steps of starting a new life here: arrival, housing and daily-life setup.

Get free guidance

Paid support. You see the scope and fees before you agree.

Guidance in your language

  • 한국어
  • 中文
  • 日本語
  • Bahasa Indonesia
  • English

Based in Kuala Lumpur since 2007.
Support from people who are actually here.

An adviser handing apartment keys to a newly arrived international student

Arrive with a plan.
Settle in with help.

Full Care and Practical packages

An adviser showing a student and her mother around a furnished apartment

Two ways to settle in

Full Care

More direct handling and accompaniment.

Airport pickup included

Practical

Guidance, with services you arrange separately.

Airport pickup on request

Paid, Malaysia-only services. Scope, support period and fees are confirmed at your consultation.

Areas of support

Five areas we can
help you with.

What is included depends on your package.
Each area shows where a third party takes over.

01

Housing

Location and budget consultation, agent referrals, viewings, contract accompaniment, handover and unpaid-utility checks. Cleaning or pest control on request.

Real-estate agents and other providers deliver their own services.

02

Daily life

Guidance or coordination for SIM cards, internet, household items, utilities, healthcare locations, transport, e-wallets, currency exchange and bank accounts.

Bank account opening is not guaranteed.

03

Arrival & referrals

Pre-departure guidance, airport pickup, vehicle referrals, and contacts for international moves and pet relocation.

Airport pickup is included in Full Care and requested separately for Practical.

04

School & study setup

School information and selection, visits or video calls, admissions documents, translation coordination, offer follow-up, orientation and school bus guidance.

Institutions make their own decisions.

05

Visa & insurance

Student and guardian document review, translation or notarisation coordination, submission through the school, payment and progress guidance, and insurance coordination.

Approval is decided by the authorities. Visa and third party fees are separate.

A phone shop assistant helping a new student set up a local SIM card and mobile wallet

A local point of contact.

When you need practical guidance while settling into life in Malaysia, you know who to ask. During the first semester we also provide essential information to help students adjust.

Clear expectations

What is included.
What is always separate.

You will know what is included
before you agree to anything.

We help you

  • Arrival, housing and daily-life setup within your package
  • Referrals to trusted providers when you need them
  • A local contact while you settle in
  • Clear scope, support period and fees before you agree

Good to know

  • Providers deliver and charge for their own services
  • Housing and bank accounts cannot be guaranteed
  • Support is never unlimited; your package sets the period
  • Settlement support is offered in Malaysia only

Detailed inclusions, number of visits, support period and prices are confirmed at your consultation. Illustrative images.

Questions about settling in

What to know
before you arrive.

Packages are explained in full
before you agree to anything.

Ask us your question
What is the difference between Full Care and Practical?

Full Care generally provides more direct handling and accompaniment. Practical generally gives guidance, with services arranged separately. Your consultant explains the scope, time limits, third party costs and fees of each.

Is airport pickup included?

Airport pickup is included in Full Care. With Practical it can be requested separately, subject to the agreed scope.

Can you guarantee housing or a bank account?

No. We help with viewings, contracts and set-up, but real-estate agents and other providers deliver their own services, and bank account opening is not guaranteed.

How long does settlement support last?

The support period is defined by your package and confirmed before you agree.

Who can I contact if I need help while in Malaysia?

You can contact your FPM Education consultant in Malaysia. Our local team will understand your situation and provide appropriate guidance.

Start with a free initial consultation

Plan your arrival
with a local team.

Tell us when you arrive and what you need help with. We’ll explain Full Care and Practical, and what each would include for you.

Get free guidance